Privacy Policy for Delta Driving School

Effective Date: 10.11.2025

At Delta Driving School, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data in accordance with UK data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Data Controller

Delta Driving School is the data controller responsible for your personal data. Our contact details are:

Address: 45 Alderson Drive, Doncaster
Email: info@deltadrivingschool.co.uk
Phone: 07417559942

Information We Collect

We collect personal data that you voluntarily provide when you:

Book driving lessons or courses
Register for online services or courses
Contact us for inquiries or support
Participate in promotional offers or vouchers
Submit feedback or reviews

The types of personal data we may collect include:

Name
Date of birth
Contact details (email, phone number, address)
Driving license details (license number, expiry date, issuing authority)
Payment information (credit/debit card details, billing address)
Learning preferences, lesson history, and test dates
IP address and device information (for website analytics)

Note: We do not store sensitive personal data such as biometric data or health records unless explicitly necessary and with your explicit consent.

How We Use Your Data

We process your personal data for the following purposes:

To provide driving tuition and related services
To manage bookings, lessons, and course schedules
To process payments and issue refunds
To communicate with you about lessons, test dates, or changes
To send promotional offers (only if you have opted in)
To comply with legal obligations, such as verifying your driving license status
To improve our services and website functionality through analytics

Legal Basis for Processing

We rely on the following legal grounds to process your data:

Performance of a contract: To deliver driving lessons and related services
Legal compliance: To meet legal obligations (e.g., verification of driving license)
Consent: When you explicitly opt-in for marketing communications or additional services
Legitimate interests: To improve our services and ensure security

Sharing Your Data

We may share your personal data with:

Driving license authorities and testing centres for verification purposes
Payment providers to process transactions securely
Subcontracted instructors or third-party service providers involved in lesson delivery
Legal or regulatory authorities if required by law or legal process

We do not sell your personal data to third parties.

Data Retention

We retain your personal data only as long as necessary for the purpose it was collected, including legal, accounting, or reporting obligations. Typically:

Personal data related to lessons and payments are retained for at least 6 years
Data related to promotional offers are retained for 2 years unless you withdraw consent

You may request the deletion of your data at any time, subject to legal obligations.

Your Rights

Under UK GDPR, you have rights regarding your personal data, including:

Access: Request a copy of your data
Correction: Request correction of inaccurate or incomplete data
Deletion: Request the deletion of your data (“right to be forgotten”)
Restriction: Limit processing of your data
Data portability: Receive your data in a structured, machine-readable format
Objection: Object to processing based on legitimate interests or direct marketing

To exercise any of these rights, contact us at [Your Contact Email].

Security Measures

We implement appropriate technical and organisational measures to protect your data from unauthorised access, alteration, disclosure, or destruction. These include secure servers, encryption, and staff training.

Cookies and Website Tracking

Our website uses cookies to enhance user experience and analyse site traffic. You can manage your cookie preferences through your browser settings.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Effective Date.” Continued use of our services indicates your acceptance of the updated policy.

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Address: 45 Alderson Drive, Doncaster
Email: info@deltadrivingschool.co.uk
Phone: 07417559942